This page lists the cookies and data collected by Inbenta products and Help portals. This information is updated regularly as products evolve.
There are no cookies from the Developers Portal itself.
| Provider | Name | Type | Reason |
|---|---|---|---|
| GitHub |
_octo, logged_in, _gh_sess, has_recent_activity |
Technical | Needed to add preview code snippets hosted in GitHub |
| _ga, _gat, _gid | Technical |
Saves the information regarding the use of the website. (More info) |
|
| Cloudflare | __cfduid | Technical |
Client security (More info) |
| Provider | Name | Type | Reason |
|---|---|---|---|
| Inbenta | SSINB, LSSINB | Technical | Cookies that authenticate the user inside the Inbenta system. |
| _ga, _gat, _gid | Technical |
Saves the information regarding the use of the website. (More info) |
|
| Cloudflare | __cfduid | Technical |
Client security (More info) |
The Chatbot SDK does not use cookies. However, it does use local storage. If the Chatbot escalates to HyperChat, it uses the HyperChat cookie (see below).
The Chatbot App does not use cookies. However, it does use accounts, and accounts uses cookies both to log in the user and to maintain the logged-in session.
The KM SDK collects the following data.
| Provider | Name | Type | Reason |
|---|---|---|---|
| Inbenta | inbenta-km-session-id | Technical | Stores the session id so that all actions of the user are related to the same session. |
| Inbenta | inbenta-km-session-token | Technical | Stores the session token so that all actions of the user are related to the same session. |
The KM App collects the following data. The bottom two are also collected by the SDK Configurator.
| Provider | Name | Type | Reason |
|---|---|---|---|
| Inbenta | XSRF-TOKEN | Technical | Security cookie to avoid malicious exploits of a website where unauthorized commands are transmitted from a user that the web application trusts. |
| Inbenta | api_token | Technical | Stores the API token in order to avoid requests to the API while the token is valid. |
| Inbenta | laravel_session | Technical | Handles the user session in the application. |
| Inbenta | (Dynamically generated) | Technical | Stores relevant information for the app avoiding requests to the backend and improving the performance of the app. |
Search collects the following cookies.
| Provider | Name | Type | Reason |
|---|---|---|---|
| Inbenta | inbenta_session | Technical | Stores the session token so that all actions of the user are related to the same session. |
| Inbenta | inbenta_session_id | Technical | Stores the session id so that all actions of the user are related to the same session.. |
The Search SDK also uses local storage as cache for certain features.
The HyperChat SDK collects the following data.
Note: Also collected by Chatbot upon Chatbot escalation to HyperChat.
| Provider | Name | Type | Reason |
|---|---|---|---|
| Inbenta | i.cc | Technical | Authenticates the user in the live chat. This cookie is created when chat session is started and removed when the chat session is closed. |