Gateway Errors

While Inbenta does its best to provide a fluid user experience, we cannot completely eliminate the risk that errors might occur. There are two kinds of errors that you might encounter: errors from the APIs and errors from the Gateway. This page describes Gateway Errors.

Gateway Errors

Important: Errors that originates from the gateway might remain cached for up to five minutes.

Code Text Description
401 Unauthorized Missing or incorrect authentication credentials.
403 Forbidden "{string} not a valid key=value pair (missing equal-sign)
in Authorization header: 'Bearer {string}."

This error means that the requested URL is incorrect.
403 Forbidden "User is not authorized to access this resource with an explicit deny."

Possible causes can be:
•   The x-inbenta-key header is not correct,
•   The Authorization header is not correct, or
•   The Authorization token is expired or invalid.
500 Internal Server Error There is a problem with the server. Please contact us.
Error Messages

Example:

{
    "Message": "User is not authorized to access this resource with an explicit deny"
}