Current Rate Limits

Current limits for the Authorization group are:

Edition

Evaluation

Pro

Business

Premium

Enterprise

Custom

Max requests per minute
(throttling)

10 req/minute

200 req/minute

300 req/minute

400 req/minute

500 req/minute

Contact Inbenta

Max requests per hour 
(API limit / quota)

100 req/hour

1.4K req/hour

2.1K req/hour

2.8K req/hour

3.5K req/hour

Contact Inbenta

Current limits for the Product group are:

Edition

Evaluation

Pro

Business

Premium

Enterprise

Custom

Max requests per minute
(throttling)

30 req/minute

200 req/minute

300 req/minute

400 req/minute

500 req/minute

Contact Inbenta

Max requests per hour 
(API limit / quota)

350 req/hour

4K req/hour

6K req/hour

8K req/hour

10K req/hour

Contact Inbenta

Inbenta keeps logs to track traffic and system performance. You can monitor these logs from your instance in the API Usage tab, and see if you reach or exceed your rate limits. If you exceed your rate limits, the server may return a 429 (Too Many Requests) HTTP code response, depending on the performance of the overall infrastructure. If you find that your system repeatedly reaches or exceeds its stated limits, or if you anticipate peaks of activity during certain periods (e.g. a surge in purchases during the holiday season), contact your Inbenta representative to discuss what option works best for you.

Inbenta reserves the right to adjust its API throttling and rate limits at any time without notice to guarantee and maintain the highest quality of service.