Inbenta Knowledge (IK) makes collaboration in the workplace easy, with advanced digital asset management, support for multiple sources and multiple formats, and smart categorization and deflection tools. Your visitors will never have to ask twice: their answers are there, right at their fingertips.

Table of Contents

1. API
   • API Setup - Getting started with the Inbenta Knowledge API: set up the API, request and retrieve information.
   • API Routes - API endpoints, requests and response formats.
   • API Definitions - API responses schemas.
   • API Tracking Guidelines - Recommended tracking settings for optimal Knowledge analytics.
   • API Change Log - Knowledge API version log.
2. Editor API
   • Editor API Setup - Set up the Editor API, request and retrieve information.
   • Editor API Routes - Editor API endpoints, requests and response formats.
   • Editor API Definitions - Editor API responses schemas.
   • Editor API Change Log - Editor API version log.
3. JavaScript SDK
   • SDK Setup - Getting started with the Inbenta Knowledge SDK: set up, build a UI. Contains Implementation Use Cases
   • SDK Configuration and SDK Customization guides
     • Specific How-To Guides:
       • Cross-selling - A module to manage cross selling with Inbenta.
       • External Management - To manage two or more instances of the Knowledge module.
       • Interceptors - To modify retrieved data before it is shown.
       • Open Specific Content - To add specific content to a page.
       • Speech-to-Text - To convert audio to text (Chrome-only)
   • SDK Builder - SDK Build template and options.
   • SDK HTML Example - A fully functional example of a KnowledgeM integration in HTML
   • SDK Components - Components are optional features that allow you to customize your Knowledge experience.
   • SDK JS-Client - Introducing the JavaScript JS-Client for Inbenta Knowledge.
     • Methods - In-depth look at the JS-Client configuration methods.
   • SDK Styles - Customizing the look and feel of your Knowledge using CSS.
   • SDK Subresource Integrity - Checking and validating your SDK version.
   • SDK Change Log - Knowledge SDK version log.
4. Language Detection
   • Integration Options - Integrating language detection to point at the relevant language instances.
   • Unexpected Languages - Dealing with the detection of queries in unexpected languages.
   • Tracking across languages - Tracking user questions and their answers using the Language Detector.